Stakeholder Communications
Communications with Shareholders and Investors
Retail Investors
Aozora conducts surveys of individual shareholders to solicit their evaluations and requests regarding such topics as our IR activities and corporate image. The feedback obtained is incorporated into our future activities. At the same time, we share inquiries received as valuable input to management, which in turn helps ensure improvements.
Key Concerns of Individual Shareholders
- Financial results
- Quarterly dividends
- Stock price trends
Institutional Investors
Meetings are held both in Japan and overseas to help institutional investors gain a deeper understanding of the Bank’s management policies and financial condition.
Key Concerns of Institutional Investors
- Future environment for the Strategic Investments Business
- Disposal of legacy assets
- Expected impact of the alliance with Daiwa Securities Group
- GMO Aozora Net Bank
Investor Meeting Details in FY2025
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Teleconferences and presentation meetings with institutional investors and analysts |
Number of meetings held: 7 |
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One-on-one meetings with institutional investors and analysts |
Total number of participating companies: 220 |
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Retail investors meetings |
Number of meetings held: 3 |
Communications with Customers
Through its annual customer satisfaction surveys, Aozora works diligently to improve its sales activities as well as products and services.
Key Concerns of Retail Customers
- Ordinary deposit interest rates
- Preferential bank transfer fees
- Increased Internet banking convenience
Communications with Employees
Aozora encourages open communications between management and the Group’s employees.
Primary Initiatives
- Town hall meeting: Held in June 2026 for all officers and employees; a Family Day was also held on the same day for the families and partners of officers and employees
- Internal small-sized meetings led by management executives
- Weekly publication of the in-house newsletter AOZORA Photo News
- Employee survey
Communications with Society
Aozora engages in social contribution activities across multiple fields, including financial and economic education, participation in local community activities, donations, and volunteer activities.
Primary Financial and Economic Education Initiatives
- Conducted the joint course “Basic Banking Seminar” sponsored by Aozora for students of the Faculty of Economics at Sophia University
- Commenced an endowment course funded by Aozora Investment Management Co., Ltd. at the Graduate School of Business Administration and Faculty of Business Administration, Kobe University
